Ashley Dreher Resume

Maintains Atlassian Jira and Confluence instances, ensuring proper configuration of issues, fields, permission schemes, ScriptRunner scripts, workflows, and spaces.
Performed migration between major Jira/Confluence versions, preserving data and permissions, and adapting existing architecture, plugins, and widgets to the new environment.
Designs Jira filters, rich filters, and dashboards to provide comprehesive and intuitive data reporting.
Creates in-depth Jira project automations to perform repetitive or complex tasks on issues and related data.
Builds Microsoft Azure VMs and images with automated deployment configurations and STIG compliance.

Optimized Jira and Confluence environments, including user management, dashboards, projects, issues, workflows, and permission schemes to enhance team collaboration and operational efficiency.
Developed and educated on Atlassian Jira Query Language (JQL) for advanced issue searching and filtering.
Wrote PowerShell, Bash, Python, and Ansible scripts with JSON/YAML config files to support infrastructure deployment/maintenance and customer needs.
Administered GitLab self-hosted instance and assists customers with permissions, CI/CD automation, git usage, and runners.

Utilized Python, Ansible, Bash, Docker containerization, QEMU/KVM, git code repos, VS Code, and project-specific software to create well-documented, developmental- and production-focused tests.
Used VMware vSphere virtual machines and isolated networks to write and test scripts in sandboxed environment.
Engineered/troubleshot Linux test network range base images, network configurations, application, and OS customization.
Created, documented, and advised on Gitlab CI/CD Pipelines/runners for automated tests.
Embedded into Scrum process with developers to design and implement Integration and Developmental Tests.

Interfaced with customers to determine requirements and create proposals for implementing desired products.
Led 7-person incident response and remediation team, ensuring timely results and company compliance.
Developed, documented, and maintained large PowerShell tool utilizing REST APIs and regex to provide automation of network vulnerability scanning for 14 million potential hosts.
Proactively identified and implemented areas of improvement in client log analysis and incident evidence collection.

Wrote SharePoint workflows, utilizing built-in rule-based automation system.
Managed 13-person team to perform tier 2 and 3 support/vulnerability management for 4,000 enterprise devices.
Provided asset management for IT systems and hundreds of physical and digital media products.
Engineered Windows servers and clients to provide Active Directory, DFS, LDAP, DNS, DHCP, and GPOs.

Ashley Dreher